Analyze how business processes work on the client side: study internal instructions for employees, as well as real conversation recordings and transcripts;
Based on this analysis, design scripts and prompts for AI agents to automate these processes;
Create training and test data sets;
Develop and apply methodologies to assess the quality of the AI agents’ performance and use them to refine the agents.
Background in business process analysis and automation — ideally in fintech, telecom, or retail;
Experience working with data in AI/ML projects, with at least 2–3 successfully completed;
Extensive hands-on experience prompting LLMs (ideally several different models) for business use cases;
Experience designing conversational flows for AI agents or chatbots using specialized platforms — ideally RASA;
Strong analytical skills: ability to break down complex systems, identify key elements, and communicate them clearly and concisely;
Python scripting skills are a plus.
Aiphoria (https://aiphoria.ai/) is an innovative startup specializing in machine learning and AI solutions.
We are developing a cutting-edge platform that enables virtual employees for medium and large enterprises across various industries. Our solution leverages advanced conversational AI, large language models (LLMs), and natural language and speech processing technologies.
Our team has extensive experience in generative AI (GenAI) and specialized expertise in machine learning and speech technologies. We have previously developed voice assistants like Alexa and Siri for local markets and created our own GPT technology prior to the release of ChatGPT.